Sales Conditions

The buyer explicitly acknowledges these general conditions of sale prior to completing their ticket purchase

  • to have received them
  • to have taken note of them
  • to have accepted them

Onkruid CVBA (for Festival tickets) and Onderstroom vzw (for Exhibition tickets) acts as

  • organiser of the own Horst Arts & Music events
  • service provider with regard to ticket sales for Horst Arts & Music events

As of September 1st you need a Covid Safe Ticket to attend Horst Arts & Music events. Vaccination cards are not valid proof at the CST-checkpoint. On arrival you must be able to present a valid concert ticket, Covid Safe Ticket and proof of identity. Horst Arts & Music will deny you access if you can’t provide these 3 documents.


Tickets will only be refunded or exchanged when the event is cancelled or postponed but the new date does not suit the purchaser. In these cases, tickets are refunded via the point of sale where they were purchased.

To avoid misuse, problems with or loss of tickets must be reported via e-mail to info@horstartsandmusic.com.

The booking offer is in force to the extent that the mentioned term of payment is respected. This term will be very strictly applied when an event, or a price category within an event, is almost sold out. Horst Arts & Music has the right to cancel this booking offer when the terms of payment are not respected.

The person or firm placing the order is considered to be the customer and will be held responsible for payment of the order, even when it is to be drawn up for and sent to a third party.

Our products - including tickets, merchandising material, ... - always remain our own exclusive intellectual and material property. Consequently, every reprint or imitation in any form or by any means is strictly forbidden. It is forbidden to obtain tickets for third parties for commercial reasons.

Horst Arts and Music reserves the right to deny entry in the event that tickets weren't obtained via the official sales channels.

All VAT and taxes are to be borne by the customer.

In accordance with legal provisions, Horst Arts & Music is able to include your contact details in the database of Horst Arts & Music. Horst Arts & Music takes every care with your privacy and hence applies the Belgian Privacy Law (Law of 30 July 2018 — on the protection of natural persons with regard to the processing of personal data). Read all about the Privacy Policy here.

In accordance with the provisions of the law concerning the sale of admission tickets for events (dated 30 July 2013 and published on 6 September 2013), it is forbidden to:

  • regularly sell tickets on to others
  • represent Horst Arts & Music with the intention of regularly selling tickets to others
  • provide the means for regular resale of tickets
  • occasionally sell tickets on to others for a price that is higher than the stated price
  • sell a privileged or promotional admission ticket for which no sale has taken place
  • sell a ticket to others prior to the commencement of the original ticket sales

Legal action will be taken for every violation or infringement. The violations are subject to sanctions as intended by article Section 4. The Penalties for the Violations of Book VI, WER, Book XV, Title 3, Chapter 2.

In the event that tickets weren't obtained via official avenues of sale, the organiser retains the right to refuse admittance.

The personal details you submit will also be retained, in order to carry out checks to detect the sale of tickets for exorbitant prices. We carry out checks to verify if purchasers offer one or more tickets for exorbitant prices.

For disagreements, only the courts of the district Brussels are authorized. Belgian law applies.

The buyer explicitly acknowledges these general conditions of sale prior to completing their ticket purchase

  • to have received them
  • to have taken note of them
  • to have accepted them

Onkruid CVBA (for Festival tickets) and Onderstroom vzw (for Exhibition tickets) acts as

  • organiser of the own Horst Arts & Music events
  • service provider with regard to ticket sales for Horst Arts & Music events

As of September 1st you need a Covid Safe Ticket to attend Horst Arts & Music events. Vaccination cards are not valid proof at the CST-checkpoint. On arrival you must be able to present a valid concert ticket, Covid Safe Ticket and proof of identity. Horst Arts & Music will deny you access if you can’t provide these 3 documents.


Tickets will only be refunded or exchanged when the event is cancelled or postponed but the new date does not suit the purchaser. In these cases, tickets are refunded via the point of sale where they were purchased.

To avoid misuse, problems with or loss of tickets must be reported via e-mail to info@horstartsandmusic.com.

The booking offer is in force to the extent that the mentioned term of payment is respected. This term will be very strictly applied when an event, or a price category within an event, is almost sold out. Horst Arts & Music has the right to cancel this booking offer when the terms of payment are not respected.

The person or firm placing the order is considered to be the customer and will be held responsible for payment of the order, even when it is to be drawn up for and sent to a third party.

Our products - including tickets, merchandising material, ... - always remain our own exclusive intellectual and material property. Consequently, every reprint or imitation in any form or by any means is strictly forbidden. It is forbidden to obtain tickets for third parties for commercial reasons.

Horst Arts and Music reserves the right to deny entry in the event that tickets weren't obtained via the official sales channels.

All VAT and taxes are to be borne by the customer.

In accordance with legal provisions, Horst Arts & Music is able to include your contact details in the database of Horst Arts & Music. Horst Arts & Music takes every care with your privacy and hence applies the Belgian Privacy Law (Law of 30 July 2018 — on the protection of natural persons with regard to the processing of personal data). Read all about the Privacy Policy here.

In accordance with the provisions of the law concerning the sale of admission tickets for events (dated 30 July 2013 and published on 6 September 2013), it is forbidden to:

  • regularly sell tickets on to others
  • represent Horst Arts & Music with the intention of regularly selling tickets to others
  • provide the means for regular resale of tickets
  • occasionally sell tickets on to others for a price that is higher than the stated price
  • sell a privileged or promotional admission ticket for which no sale has taken place
  • sell a ticket to others prior to the commencement of the original ticket sales

Legal action will be taken for every violation or infringement. The violations are subject to sanctions as intended by article Section 4. The Penalties for the Violations of Book VI, WER, Book XV, Title 3, Chapter 2.

In the event that tickets weren't obtained via official avenues of sale, the organiser retains the right to refuse admittance.

The personal details you submit will also be retained, in order to carry out checks to detect the sale of tickets for exorbitant prices. We carry out checks to verify if purchasers offer one or more tickets for exorbitant prices.

For disagreements, only the courts of the district Brussels are authorized. Belgian law applies.

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JOBS

Finance & Admin Manager

You will be responsible for accurately managing our financial administration. You play a key role in processing income and expenses, ensuring financial integrity, and supporting our team through efficient and effective financial processes.

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